Language Course Business English

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Effective Communication in English

The objective of this course is to improve your speaking skills or your writing skills in order to communicate effectively with your business partners.

Target Group

This course is intended for all those participants in an organisation whose position requires them to communicate in English

Content

• telephone calls: opening and closing a business call politely and professionally; talking about current matters; getting to the point; asking for clarification or repetition;
• greetings and introductions: getting acquainted in a formal and informal situation; getting familiar with the common codes of conduct;
• general and professional conversation:  introducing colleagues; describing personal, professional backgrounds and company activities; products and services; “social talk”; discussing general topics of interest;
• meetings and discussions: face-to-face as well as on the telephone and in conference calls;
• negotiations: negotiating, conducting business talks with clients, business partners and colleagues;
• presentations: explaining plans in a convincing and appealing way, describing projects and handling questions;
• correspondence: composing and writing letters, e-mails, technical reports and requirements in English.

Trainers

The course will be presented by a native or near native trainer with ample experience in training professionals in the business world.

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